Ordering & Payment
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What payment methods do you accept?
We accept Shop Pay and all major credit/debit cards.
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Can I change or cancel my order after placing it?
Yes, orders can be changed or canceled after being placed, as long as they have not yet shipped. Please contact us as soon as possible.
Shipping & Delivery
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Do you provide tracking numbers?
Yes, all orders come with a tracking number once shipped.
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How much is shipping within the USA?
Shipping is free on all orders within the USA.
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When will my order ship?
If your order is in stock, it will ship within three business days after payment is processed.
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Who is the shipping carrier?
The carrier depends on the manufacturer and may vary by product.
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Do you ship internationally?
Yes, we ship worldwide. International shipping costs are quoted on request.
Returns & Refunds
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Do you accept returns?
Yes, we accept returns in accordance with our Return Policy.
Product Information
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Where do your product specifications and images come from?
All specifications and images are provided directly by the manufacturer.
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Do you offer customization or assembly?
No, we do not offer customizations or assembly services. Assembly instructions are included with the product or available on our website.
Warranty
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Do products come with a warranty?
Yes, all products come with a manufacturer warranty.
The manufacturer handles all warranty claims directly.
Contact Us
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Customer support hours: Monday to Friday, 9:00 AM – 5:00 PM PST